What is your return policy?

Our return policy at Ellamoss.com allows customers to return any unworn and undamaged items within 30 days of purchase for a full refund, excluding shipping fees. To initiate a return, simply fill out the return form provided on our website and ship the item back to us using a traceable shipping method. Once we receive the returned item, we will inspect it for any damage or signs of wear before issuing a refund to the original form of payment. Please note that all returned items must be in their original packaging with all tags attached. If you received a defective or incorrect item, we will gladly cover the return shipping costs. For further details, please refer to our Returns page on our website.