What if I have a problem with a product I purchased from Elderluxe.com?
Asked a year ago
If you encounter any issues with a product purchased from Elderluxe.com, we are here to assist you. Our top priority is your satisfaction. We encourage you to promptly contact our dedicated customer support team via phone or email, which can be found on our website's Contact Us page. Please provide detailed information about the problem you are facing, including your order number, and we will work diligently to find a solution. Depending on the situation, we may assist you with a return, exchange, or refund. Our team is committed to resolving any concerns you may have and ensuring that you are fully satisfied with your purchase from Elderluxe.com.
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