What is the return policy for Ecodirect.com?

Asked a year ago
At Ecodirect.com, we strive to ensure customer satisfaction. Our return policy is simple and hassle-free. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days from the date of delivery. Products must be unused, in their original packaging, and accompanied by the original receipt or proof of purchase. We offer a full refund or exchange for the returned item(s), excluding shipping costs. However, certain items may be subject to a restocking fee. To initiate a return or exchange, please contact our customer service team, who will guide you through the process. At Ecodirect.com, we aim to make the return experience as smooth as possible, ensuring your complete satisfaction.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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