What is the warranty policy for Ecobee thermostats?

Asked 6 months ago
The warranty policy for Ecobee thermostats includes a limited three-year warranty. This warranty covers any defects in materials and workmanship, providing a replacement unit or repair service at Ecobee's discretion. The warranty is valid for the original purchaser and is non-transferable. In case of a warranty claim, customers are required to contact Ecobee's support team within three years of the original purchase date. Proof of purchase may be required to validate the warranty claim. The warranty does not cover damages caused by misuse, unauthorized repairs, or accidents. Ecobee strives to offer reliable and high-quality thermostats, and their warranty policy ensures customer satisfaction by providing necessary support and solutions in the event of any product defects.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Ecobee?

If you need to call Ecobee customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Ecobee

Ecobee

Find a list of many popular Ecobee questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call EcobeeEcobee Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!