What is your return policy?

Our return policy at Eastwestworldwide.com is designed to ensure customer satisfaction. If for any reason you are dissatisfied with your purchase, you have a 30-day window from the date of delivery to return the item. We accept returns for products in their original condition, unused, and with all tags and packaging intact. However, certain items such as perishables, swimwear, and intimate apparel are non-returnable for hygiene purposes. To initiate a return, please contact our customer support team with your order details and reason for return. Once approved, you will be provided with a return authorization code and instructions on how to proceed. Please note that return shipping costs are the responsibility of the customer, unless the item received was defective or damaged. Once we receive the returned item, we will process a refund or exchange based on your preference.