What should I do if I receive a damaged or defective product?
Asked a year ago
If you receive a damaged or defective product, please contact our customer service team as soon as possible. Provide details such as your order number, a description of the issue, and any supporting photos if available. Our team will work with you to resolve the issue and arrange for a replacement or refund if necessary. We strive to ensure customer satisfaction and will do our best to make it right. Thank you for your understanding and cooperation.
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