What is the return and refund policy?

Our return and refund policy at ECresearchcorp.com is designed to ensure customer satisfaction. We offer a 30-day return window from the date of purchase for any unused and undamaged products. If you are not completely satisfied with your purchase, you may request a return and receive a full refund or exchange. However, please note that we cannot accept returns or provide refunds for any products that have been opened, used, or damaged by the customer. To initiate the return process, simply contact our customer support team and provide your order details. Once we receive the returned item, we will conduct a thorough inspection before issuing the refund. It's important to us that you are happy with your purchase, and we strive to make the return and refund procedure as hassle-free as possible.