What if the product I received is damaged or defective?
Asked 6 months ago
If you receive a damaged or defective product from Dyscern.com, we apologize for the inconvenience and are here to assist you. Please reach out to our customer service team within 7 days of receiving the item to report the issue. We will gladly arrange for a return or exchange depending on your preference and product availability. To expedite the process, please provide photos of the damaged or defective item, along with your order number and any other relevant information. Our customer service team will review your case and provide further instructions on how to proceed. We strive to rectify any concerns promptly and ensure your satisfaction with our products.
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