What are the return and refund policies at Duckwall-ALCO Stores?

At Duckwall-ALCO Stores, our aim is to ensure customer satisfaction with every purchase. We understand that sometimes returns may be necessary, and we strive to make the process as convenient as possible. Our return policy allows customers to return merchandise within 30 days of purchase, accompanied by a receipt, for a full refund. Returns made after this period or without a receipt may be eligible for store credit or an exchange. Item(s) must be in their original condition with all packaging and tags intact to be eligible for a refund. Certain items such as perishable goods, food, and intimate apparel may not be eligible for return due to hygiene or safety concerns. For online purchases, return instructions are provided on our website. We encourage customers to contact our customer service for any further assistance or clarification regarding our return and refund policies.