Do you offer exchanges?

Yes, we offer exchanges at Dtepstore.com. We understand that sometimes products may need to be exchanged for various reasons such as size, color, or personal preference. To ensure customer satisfaction, we have a straightforward exchange policy in place. If you wish to exchange an item, please contact our customer support within 14 days of receiving your order. We kindly ask that the item remains unused, in its original packaging, and accompanied by the receipt or proof of purchase. Our team will guide you through the exchange process, arranging for the return of the item and issuing a replacement promptly. We strive to make the exchange experience hassle-free, providing our customers with the products they desire.