What if my package is damaged or lost during shipping?
Asked a year ago
If your package is damaged or lost during shipping, we have got you covered! At Dormbuys.com, we understand that accidents can happen during transit. Rest assured, our team is committed to providing excellent customer service in such unfortunate events. In case your package arrives damaged, kindly reach out to our dedicated customer support team within 48 hours of delivery. We will promptly assist you in resolving the issue. If your package is lost during shipping, we will work closely with the shipping carrier to locate it or arrange a replacement for you. Your satisfaction is our top priority, and we will make every effort to ensure that you receive your order in the best condition possible.
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