Can I return or exchange a product?
Yes, we offer returns and exchanges for products purchased on Dogsupplies.com. We understand that sometimes purchases don't meet our customers' expectations or may require a different size or variant. If you are unsatisfied with your purchase, you may return the item within 30 days of delivery for a refund or exchange. Please ensure that the product is in its original condition and packaging. Certain items, such as personalized or perishable goods, may not be eligible for return or exchange. To initiate the process, please contact our customer service team and provide details about the product and reason for return. We strive to provide a hassle-free experience and will guide you through the necessary steps to ensure a smooth return or exchange process.
Answered May 3, 2024
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