Our return policy for dog doors is designed to ensure complete customer satisfaction. We understand that sometimes a product may not meet your specific needs, and we strive to make the return process as simple as possible. If you are not satisfied with your dog door purchase, you can return it within 30 days from the date of delivery. The product must be unused, in its original packaging, and in resalable condition to be eligible for a refund. Please note that return shipping costs are the responsibility of the customer. Once we receive the returned item, we will issue a refund for the purchase price, excluding any original shipping charges. For more details on our return policy or to initiate a return, please visit our Returns & Exchanges page on our website.
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