What is your return policy?

Our return policy at Dkoldies.com is designed to ensure your satisfaction with your purchase. If you are not completely happy with your order, we accept returns within 30 days of delivery. To initiate a return, simply contact our customer service team, providing your order details and reason for return. Please note that we only accept returns for items in their original condition and packaging. Additionally, customers are responsible for return shipping costs, unless the return is a result of our error. Once we receive and inspect the returned item, we will issue a refund to your original payment method. However, please understand that certain restrictions may apply, such as non-returnable items and restocking fees for opened games. For full details, please refer to our return policy page on our website.