What should I do if I receive a damaged or defective product?
Asked a year ago
If you receive a damaged or defective product, please contact our customer service team as soon as possible to report the issue. Provide details of the damage or defect, along with your order number and any relevant pictures. Our team will work with you to resolve the issue and arrange for a replacement or refund if necessary. We strive to ensure customer satisfaction and want to make things right in the event of any product issues. Your feedback is important to us and we appreciate your understanding and cooperation in addressing any damaged or defective items.
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