What is your return and exchange policy?

Districtclothing.com has a customer-friendly return and exchange policy designed to provide a positive shopping experience. Generally, items purchased from District Clothing can be returned or exchanged within a specified period, usually around thirty days from the date of receipt. It is important to ensure that the items are in their original condition, which means they should be unworn, unwashed, and free from any damage. Additionally, tags should remain attached to ensure eligibility for a return or exchange. When initiating a return, customers are typically required to provide proof of purchase, such as an order number or receipt. This helps the District Clothing team process the return efficiently. For exchanges, customers often have the option to replace their item with a different size or color of the same product, depending on availability. To facilitate returns and exchanges, it is recommended to follow the specific instructions provided on the website, as District Clothing may have a return portal or specific guidelines to ensure a smooth process. It is also advisable to check if there are any exceptions to the general policy, such as on sale or clearance items, as these can sometimes have different return conditions. Customers looking for the most current information regarding return and exchange policies, including details on how to initiate a return or exchange, can visit the website or look for the relevant section on the current page.