Can I exchange a product for a different model?
Yes, we offer product exchanges for different models. At Discountwatchstore.com, we understand that preferences may change or circumstances may differ after a purchase. If you are not entirely satisfied with the model you initially selected, we are happy to provide you the option to exchange it for a different model. To initiate an exchange, simply contact our customer service team within our specified timeframe for returns and exchanges. All exchange requests are subject to our terms and conditions, including the product being returned unused, in its original packaging, and accompanied by the purchase receipt. Please note that any price difference between the exchanged products may apply, and the availability of the desired model is subject to stock. We strive to ensure a smooth and hassle-free exchange process for our valued customers.
Answered Nov 2, 2023
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