What is the return policy?

Asked 6 months ago
Our return policy at DiscountRamps.com is designed to ensure customer satisfaction. We offer a 30-day return window from the date of purchase. If for any reason you are not completely satisfied with your purchase, you may return the item for a refund or exchange. To initiate a return, simply contact our customer service team who will guide you through the process and provide you with a return authorization number. Please note that all returns must be in their original packaging and in unused condition to be eligible for a refund or exchange. We understand that sometimes products may arrive damaged or defective. In such cases, we will gladly replace the item at no additional cost to you. Please notify us within 48 hours of receiving a damaged or defective product. For further details, including any exceptions or exclusions, please refer to our full return policy on our website. Your satisfaction is important to us, and we strive to make the return process as hassle-free as possible.
Answered Nov 2, 2023

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