What is your return policy?
Our return policy at Dillyeo.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you can request a return within 30 days of delivery. We accept returns for most items, except for intimate or personal care products, software, and downloadable digital content.
To initiate a return, simply contact our customer service team with your order number and reason for return. We will provide you with a return authorization and instructions on how to proceed. Please note that all returned items must be in their original condition, unused, and with all original packaging.
Once we receive the returned item, our team will inspect it. If everything is in order, we will process a refund for the full purchase price, minus any applicable shipping fees. Refunds are typically issued within 5-7 business days.
At Dillyeo.com, we strive to provide a hassle-free return experience and ensure your satisfaction with every purchase.
Answered May 3, 2024
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