What is the Return Policy for adopted pets?

Our return policy aims to ensure the satisfaction and well-being of both our customers and adopted pets. If for any reason you are not completely satisfied with the adopted pet within 14 days of adoption, we offer a hassle-free return process. To initiate a return, please contact our customer service team, and they will guide you through the process. Please note that a return fee may apply to cover the costs of transportation and any necessary medical evaluation. However, if the return is due to health or behavioral issues discovered within the first 14 days, the return fee will be waived. We request that all adopted pets be returned in good health and reasonable condition. We strive to work with our customers to ensure a smooth and successful adoption process, and encourage open communication throughout.