What is your return policy?

Our return policy at Dickblick.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange. The item must be in its original condition and packaging, accompanied by the original receipt or proof of purchase. However, certain restrictions may apply to customized or special order items. To initiate a return, please contact our customer service team, who will provide you with further instructions and a return authorization number. Please note that shipping charges are non-refundable, unless the return is due to our error. We strive to make the return process quick and hassle-free, allowing our customers to shop with confidence.