What is your return policy?

Dickblick.com has a well-defined return policy designed to ensure customer satisfaction. Generally, customers may return items within a specific timeframe, typically around thirty days from the date of purchase. To be eligible for a return, items should be in their original condition and packaging, along with a receipt or proof of purchase. However, there are exceptions. Certain items, such as custom products or opened consumables like paints and adhesives, may not be eligible for return due to safety and hygiene considerations. Customers are advised to carefully read the return guidelines provided on the Dickblick.com website to understand any variations or additional conditions that may apply based on the type of product. Shipping charges for returned items are usually the responsibility of the customer, unless the return is due to an error on the part of Dickblick.com. For precise details regarding the return process, including information on how to initiate a return, it is recommended to refer to the return policy section on the Dickblick.com website. There customers can find the most current and specific information available.