What should I do if the diapers I received are damaged?

If a customer receives damaged diapers, it is advisable to first inspect the packaging and the diapers themselves to assess the extent of the damage. It may be helpful to take photographs of the damaged products for reference. After documenting the issue, the customer can check the current web page for any specific return or exchange policies that Diapers.com may have in place. Generally, customers have the option to initiate a return or exchange process. They may be required to provide information such as order numbers and descriptions of the damage. This ensures that the issue can be resolved efficiently. Additionally, most retailers strive to maintain customer satisfaction, so they typically offer assistance in handling such situations. For the best course of action, please refer to the customer service section of the website.