What should I do if my package is lost or damaged?
If your package is lost or damaged, please contact our customer service team as soon as possible to report the issue. We will work with you to investigate the situation and either replace your order or provide a refund, depending on the circumstances. It is important to notify us promptly so we can take appropriate steps to resolve the problem and ensure you receive your items in a timely manner. Customer satisfaction is our top priority, and we are committed to resolving any issues that may arise with your order.
Answered Mar 9, 2024
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