What is the return policy?

Asked a year ago
Our return policy is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase from Designershoes.com, you have 30 days from the date of delivery to return the item for a full refund. Please note that the shoes must be unworn, in their original condition, and include all original packaging and labels. To initiate a return, simply fill out the return form on our website and follow the instructions provided. We offer free return shipping within the United States, while international customers are responsible for return shipping costs. Once we receive the returned item, we will process your refund within 5 business days. Please keep in mind that refunds are issued to the original form of payment used at the time of purchase. For more detailed information, please visit our Returns & Exchanges page on our website.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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