What is your return policy?

Our return policy at Designerplumbingoutlet.com is designed to ensure customer satisfaction. We offer a hassle-free return process for products that do not meet your expectations. If you are not completely satisfied with your purchase, you can return the item within 30 days of delivery. However, the product must be unused and in its original packaging to qualify for a return. Please note that some items are non-returnable, such as customized or special orders, as indicated in the product description. To initiate a return, simply contact our customer service team, and they will guide you through the process. Once the returned item is received and inspected, we will issue a refund excluding any shipping fees. We are committed to providing a seamless shopping experience, and our return policy reflects this commitment.