What should I do if I receive a wrong item?

If a customer receives a wrong item from Designerliving.com, the first step is to thoroughly check the order confirmation details to ensure that the item ordered does not match the item received. It is important to verify the product description, size, color, and any other relevant details. After confirming the mix-up, the customer should visit the current web page for specific return and exchange instructions. Typically, Designerliving.com provides a return policy that includes guidelines on how to return incorrect items. Depending on the circumstances, customers may be required to initiate a return request and may receive a prepaid return label. It is advisable to act promptly, as there are usually time limits on returns. The customer support section of the website often addresses common concerns and provides additional assistance as needed. By following these steps, one can usually resolve the issue smoothly and efficiently.