What is your return policy?
Our return policy at Designed2bsweet.com allows customers to return any unused and unopened products within 30 days of receiving their order for a full refund. We understand that sometimes items may not meet your expectations, and we want our customers to be completely satisfied with their purchases. All returned items must be in their original condition and packaging to be eligible for a refund. In the event that you receive a damaged or defective product, please contact our customer service team within 7 days of receiving the order to arrange for a replacement or refund. Please note that shipping fees are non-refundable, and customers are responsible for any return shipping costs. We strive to ensure a hassle-free return process for our valued customers.
Answered May 3, 2024
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