What is your return and exchange policy?

Our return and exchange policy at Designbyhumans.com is designed to ensure customer satisfaction. We accept returns and exchanges within 30 days of purchase for eligible items. The items must be unworn, in their original packaging, and in the same condition as received. To initiate a return or exchange, customers can contact our customer support team with their order details. Once the returned items are received and inspected, we will issue a refund or process an exchange based on the customer's preference. Please note that shipping charges are non-refundable unless there was an error on our part. We strive to provide a seamless and hassle-free return and exchange experience for our customers, prioritizing their happiness with their orders.