Can I cancel or change my order after it has been placed?

Asked a year ago
Yes, you can cancel or change your order after it has been placed, but it is subject to certain conditions. If your order has not been processed or shipped, you may contact our customer service within 24 hours of placing the order to request a cancellation or modification. However, if the order has already been shipped, cancellation is not possible. In that case, you can return the items for a refund, subject to our return policy. If you wish to make changes to your order, such as adding or removing items, please contact our customer service as soon as possible, and they will assist you in making the necessary adjustments. It is important to act quickly to ensure changes can be made before the order is shipped.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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