What is your return policy?

Deepsurplus.com has a return policy designed to ensure customer satisfaction while balancing the operational needs of the company. Generally, items that are in new, unused condition can be returned within a specified period after purchase. This return window typically spans from thirty to ninety days, depending on the item. It is important to note that items which have been opened, used, or otherwise altered may not be eligible for return. Deepsurplus.com often requires that all original packaging, including tags and accessories, be included with any returned items to qualify for a full refund or exchange. Customers should also be aware that return shipping costs may be the responsibility of the customer, unless a mistake was made in the order or the product was defective upon arrival. In such cases, Deepsurplus.com may cover the cost of return shipping. For specific return instructions, including how to initiate a return and any necessary return authorization, it is advisable to reference the current web page of Deepsurplus.com. This page typically contains comprehensive information on the return process, including potential exceptions or special conditions that may apply to particular products. Understanding the return policy ahead of time can help create a smoother experience should a return be necessary.