What if I receive a damaged product?

Asked a year ago
If you receive a damaged product from Decordininghome.com, we sincerely apologize for any inconvenience caused. Please contact our customer service team within 48 hours of receiving the item. We will require detailed information about the damage, including photographs, to initiate the return or replacement process. Our team will assess the situation promptly and provide you with further instructions. In case the damage occurred during shipping, we kindly request you to retain the original packaging for return purposes. Rest assured, we will make every effort to resolve the issue quickly and efficiently. Your satisfaction is our top priority, and we strive to ensure that you receive products in perfect condition.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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