What is the return policy for Decorativecents.com?

At Decorativecents.com, we understand that sometimes items may not meet your expectations. Therefore, we offer a hassle-free return policy to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of delivery. To initiate a return, simply contact our customer service team with your order details and reason for return. We will provide you with a return authorization number and instructions on how to proceed. Please note that all returned items must be unused, in their original packaging, and in the same condition as received. Once we receive the returned item, our team will inspect it and process the refund accordingly. Please allow up to 10 business days for us to complete the refund process. Please note that certain items, such as personalized or made-to-order products, may not be eligible for return unless there is a manufacturing defect or damage during shipping. For more detailed information on our return policy, please refer to our Returns and Exchanges page on our website.