What is your return policy?

Asked 6 months ago
Our return policy at Dazadi.com is designed to ensure customer satisfaction. We offer a hassle-free return process for most items within 30 days of purchase. To initiate a return, customers can contact our customer service team via phone or email, providing the order number and reason for the return. Items must be in their original condition and packaging to qualify for a refund or exchange. Some restrictions apply to certain products, such as customized items or those with hygiene concerns. Customers are responsible for return shipping fees, except in cases of damaged or defective items. We strive to process refunds promptly, typically within 5-7 business days of receiving the returned item. At Dazadi.com, we prioritize customer contentment and aim to provide a seamless return experience.
Answered Nov 2, 2023

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