What is your return policy?

David's Cookies has a customer-friendly return policy that aims to ensure satisfaction with every order. If a customer receives an item that is defective or not as described, they are encouraged to return it for a full refund or replacement, depending on the circumstances. The return process generally requires customers to initiate the return within a specified timeframe after receiving the product. It is important for customers to keep all original packaging and documentation as it may be needed for the return procedure. Additionally, David's Cookies may recommend that customers thoroughly read the return policy details available on their current web page, as policies can occasionally vary based on special promotions or seasonal items. Generally, food items that are perishable or have been opened are typically not eligible for return due to health and safety guidelines. To ensure a smooth return experience, customers should reach out to the appropriate department if they have any specific inquiries about their order or the return process. It is advisable to review the detailed return policy information found on David’s Cookies website for the most accurate and up-to-date information.