What is the return policy on DExclusive.com?

Asked a year ago
At DExclusive.com, we understand that occasionally you may need to return a product, and we strive to make the process as convenient and hassle-free as possible. Our return policy allows for returns within 30 days from the date of purchase. To qualify for a return, the item must be unused, in its original packaging, and accompanied by the proof of purchase. However, certain products such as intimate wear, perishable items, and personalized goods are exempted from our return policy for hygiene and safety reasons. Return shipping costs will be the responsibility of the customer, except in cases where the item was received damaged or defective. To initiate a return or to inquire about specific return procedures, please reach out to our customer support team who will be more than happy to assist you promptly.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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