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Can I cancel my order after it has been placed?

Asked 4 months ago
In general, Cymax understands that sometimes customers may need to make changes to their orders after they have been placed. Typically, if an order is still in processing and has not yet shipped, it may be possible to cancel it. However, once an order has been shipped, cancellation is usually no longer an option. Customers should review the order policy on the Cymax website for specific details regarding cancellation, as there may be different terms and conditions that apply. It is important to act quickly if cancellation is desired, as timing is crucial in this matter. For the most accurate information, customers can refer to the current web page where policies and procedures are outlined. Additionally, contacting Cymax directly might provide further assistance regarding order cancellations.
Answered Jul 29th 2025

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