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What should I do if my product arrives damaged?

Asked 2 months ago
If a product ordered from Cyberguys.com arrives damaged, the first step is to carefully inspect the item and its packaging. It is important to take photographs of the damage as evidence, which can be helpful for the return process. Next, check the current webpage for any specific return or exchange policies that may apply to your situation. Cyberguys.com typically provides clear guidelines regarding damaged goods, which may include instructions on how to initiate a return, whether to return the damaged item or keep it, as well as how to receive a replacement or refund. Additionally, it is advisable to locate the contact information on the website, if further assistance is needed. Many companies require that damaged items be reported within a certain time frame, so it is best to act promptly. Following the outlined procedures by Cyberguys.com will ensure that the issue is resolved efficiently, helping you to receive a satisfactory outcome.
Answered Oct 14th 2025

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