What is your return policy?

Our return policy at Cw-usa.com ensures customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of receipt. We accept returns of unopened, unused, and undamaged items in their original packaging. To initiate a return, please contact our customer service team with your order details. Upon approval, we will provide you with a return shipping label. Please note that return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our end. Once we receive the returned item, we will process your refund, minus any applicable restocking fees. For more information on our return policy, please refer to our dedicated page on our website.