Can I return or exchange a customized item?
Unfortunately, we do not accept returns or exchanges on customized items at Customizedgirl.com. As each item is uniquely personalized to your specifications, we are unable to resell or reuse them. Thus, we encourage our customers to double-check their designs and sizing before submitting their order. To ensure your complete satisfaction, we provide detailed sizing charts, product descriptions, and visuals to guide you through the customization process. If, however, there was a mistake or defect on our part, we will gladly resolve the issue and replace the item at no additional cost. Our customer support team is always available to address any concerns or questions you may have, so please do not hesitate to reach out to us.
Answered Nov 2, 2023
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