What is the return policy?

Our return policy at Cubancrafters.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you have a 30-day window to return the item for a refund or exchange. To initiate the return process, simply contact our customer support team with your order details, and they will guide you through the necessary steps. Please note that returned items must be in their original condition and packaging. Additionally, for hygiene reasons, certain items such as cigar cutters and tobacco products are non-returnable unless they arrived damaged or defective. We aim to process returns promptly and provide excellent customer service throughout the entire process. Feel free to reach out to us with any further questions or concerns.