What is the cancellation policy for CrystalTech services?
Asked a year ago
CrystalTech offers a flexible cancellation policy for its services. If a customer decides to cancel their service, they need to provide a written notice of cancellation through the support ticket system or by contacting the customer service team directly. The cancellation notice should include the customer's account information and their reason for cancellation. CrystalTech will then process the cancellation request and send a confirmation to the customer. Upon cancellation, the customer will not be billed for any future services. It is important to note that cancellation does not provide refunds for any fees already paid, and any outstanding balances or charges incurred before cancellation will remain due. Overall, CrystalTech aims to make the cancellation process as straightforward and hassle-free as possible for its customers.
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