What is the cancellation policy for reservations at Crystal Springs?

The cancellation policy for reservations at Crystal Springs is as follows: If a reservation is cancelled more than 14 days prior to the scheduled arrival, there is no cancellation fee and any deposit made will be fully refunded. For cancellations made within 14 days of the arrival date, a cancellation fee equal to the first night's stay will be charged. In case of a no-show or early departure, the entire reservation amount will be charged. To cancel a reservation, guests are required to contact the hotel directly either by phone or email and provide their reservation details. It is recommended to review the specific cancellation policy associated with each reservation type, as certain packages or promotions may have different terms.