Crutchfield offers a 60-day return policy on most items, ensuring customer satisfaction. If you encounter any issues with your purchase or simply change your mind, you can return the product for a full refund or exchange. However, returned items must be in new and resalable condition, including all original packaging and accessories. Additionally, Crutchfield covers the return shipping fees for defective or damaged products, as well as any incorrect or missing items from your order. Refunds are processed promptly and credited back to the original payment method. Certain items, such as software or personalized products, may have specific return restrictions. Overall, Crutchfield strives to provide a hassle-free return experience, prioritizing customer convenience and confidence in their purchase decisions.
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