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What is the return policy for devices purchased through Cricket?

Asked 5 months ago
Cricket Communications has a return policy that allows customers to return devices purchased directly from them, provided certain conditions are met. Generally, customers have fourteen days from the date of purchase to return their device. In order to qualify for a return, the device must be in its original condition, included with all accessories, and returned in its original packaging. Additionally, it is important that the device has not been altered or damaged in any way. Cricket typically does not accept returns for devices that have been activated or for those that are non-defective unless specified otherwise. Customers should also keep in mind that terms may vary, and there could be different guidelines for online purchases compared to in-store transactions. For the most accurate and up-to-date information regarding the return policy, including any specific guidelines that may apply to a particular purchase, it is advisable to refer to the Cricket Wireless website, where more details can be found about the return procedures and any relevant restrictions.
Answered Jul 5th 2025

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