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Can I cancel or change my order?

Asked 2 years ago
Crestline.com typically has policies in place regarding the cancellation or modification of orders, but these policies can vary based on the specifics of each situation. Generally, customers may have the opportunity to cancel or change their orders if they act quickly, typically within a certain timeframe after placing the order. Once an order is processed and enters the production or shipping stages, it may be more challenging to make changes or cancellations. To initiate a cancellation or change, customers are usually encouraged to review their order details on the website and follow any provided instructions. There may also be specific guidelines regarding limitations on modifications, depending on the types of products ordered. Customers should also consider that custom or personalized items may have different rules concerning cancellations or changes due to their unique nature. For the most accurate and timely information regarding order cancellations or changes, it is advisable to check the relevant section of the Crestline.com website or refer to any order confirmation materials that were provided.
Answered Sep 12th 2025

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