What is your return policy?

Crescentharbor.com maintains a customer-friendly return policy designed to ensure satisfaction with purchases. Generally, customers are allowed to return items within a specified timeframe, often around thirty days from the date of receipt. During this period, items must remain in their original condition, including packaging and tags, to be eligible for a return. There are certain exceptions, such as final sale items or customized products, which typically cannot be returned. To initiate a return, customers typically need to follow a specific procedure outlined on the website. This may involve completing a return form or generating a return merchandise authorization, commonly referred to as an RMA. Once the return is processed and accepted, refunds are usually issued to the original payment method. It is essential for customers to keep their receipts and to track return shipments if they are sending items back to ensure they arrive safely. For more detailed information about the return policy, including specific time frames, any potential fees, and exceptions, it would be beneficial to refer to the return policy section of the current web page on Crescentharbor.com. This section will provide the most accurate and up-to-date details to help customers navigate the return process smoothly.