What is your return policy?

Our return policy at Crescentharbor.com is designed to ensure customer satisfaction and hassle-free returns. We understand that sometimes products may not meet expectations or require a replacement. For this reason, we offer a flexible return policy within 30 days of purchase. However, it is important to note that certain items, such as custom-made products, may not be eligible for return, as they are specifically tailored to individual preferences. To initiate a return, customers simply need to contact our customer service team, who will guide them through the process. Upon receipt of the returned item in its original condition, we will issue a refund or exchange as per the customer's preference. For more detailed information regarding our return policy, please refer to the dedicated page on our website.