Can I return or exchange products purchased from Creative.com?

Yes, you can return or exchange products purchased from Creative.com. We have a hassle-free return policy that allows you to initiate a return within 30 days of the purchase date. To be eligible for a return or exchange, the product must be in its original condition, including all packaging and accessories. Simply contact our customer support team to request a return authorization and obtain further instructions. We will provide you with a prepaid shipping label for your convenience. Once we receive the returned product and verify its condition, you will be issued a refund or exchange, depending on your preference. Please note that certain items, such as software downloads or personalized products, may not be eligible for return or exchange.