What should I do if I receive a defective product?
Asked a year ago
If you receive a defective product, please contact our customer service team as soon as possible. We will work with you to rectify the situation and provide a replacement or refund per our warranty policy. Please do not attempt to fix the product yourself or return it without contacting us first. Your satisfaction is our top priority, and we are committed to resolving any issues with defective products in a timely and efficient manner. Thank you for your understanding and cooperation.
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