Are there any restrictions on costume returns?

Asked 6 months ago
Yes, there are certain restrictions on costume returns at CostumeDiscounters.com. To ensure customer satisfaction, costumes must be returned within 30 days from the date of purchase. The costume should be unworn, unused, and in its original packaging with all tags attached. Additionally, costumes that have been altered, damaged, or are missing any components cannot be returned. For hygiene reasons, costumes that include wigs, masks, or undergarments cannot be returned if opened. Clearance and final sale items are also non-returnable. Customers are responsible for return shipping costs, and it is highly recommended to use a trackable shipping method. Refunds are processed within 5-7 business days after the returned item is received and inspected. Please review our detailed return policy for further information and contact our customer service if you have any specific concerns.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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