What is your return policy?

Our return policy at CostCentral.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you have the option to return the product within 30 days of delivery. However, certain items are exempt from this policy, such as software, digital downloads, and personalized or customized products. To initiate a return, you need to contact our customer service team and provide the order details. They will guide you through the return process and provide you with a return authorization number. It is important to note that the product must be in its original condition with all the accessories and packaging intact. Once we receive the returned product, our team will inspect and assess its condition. If approved, we will issue a refund to your original payment method. Shipping charges are non-refundable, and you may be responsible for return shipping costs. For further information or specific queries regarding our return policy, please refer to our Returns and Refunds page on the CostCentral.com website.